Twinpalms Surin Phuket Resort, Surin Beach (Phuket)
About Resort
Twinpalms Surin Phuket Resort stands out for its luxurious accommodations and
Rooms & Amenities
Rooms at Twinpalms Surin Phuket Resort are designed with elegance, featuring
Dining Options
Dining options include the Michelin Guide-awarded
Leisure & Wellness
Leisure activities at Twinpalms Surin Phuket Resort encompass access to expansive water gardens, an
Services & Local Area
For convenience, the resort provides a
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Price and Room Availability Calendar
Getting around
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What our guests says about facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Luggage storage
- Locker room
- Currency exchange
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness centre
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Location
Reviews and Ratings <br />
I had high hopes for our stay, but the resort was more worn than luxurious, with disappointing customer service. While the upgraded room was positive, many amenities fell short, like the pool's outdated furniture and the overall dining experience. The beach access and shuttle services were underexplained, and the wifi issues were frustrating. However, there were also moments of charm in certain restaurants and the surroundings, but it didn't live up to the luxury experience advertised.
My stay was quite mixed at this hotel. While the beautiful design and fantastic service from Pisit and his team were highlights, there were certain aspects such as cleanliness and room service that left a lot to be desired. The location near Surin beach was perfect for access to local restaurants, and the shuttle service to other beaches was a nice touch. However, considering the high price, I expected a bit more attention to detail and maintenance.
My stay at the Twinpalms Resort was a wonderful mix of experiences. While the rooms were comfortable and the overall atmosphere was relaxed, I faced some frustrations with the staff's English proficiency and the dining options could have been more exciting. The resort is beautifully located near stunning beaches and the pool area is fantastic. Overall, there are both notable pros and a few cons worth considering.
The hotel offered a very relaxing experience away from the hustle and bustle, with immaculate facilities and a beautifully maintained pool area. The staff were welcoming and eager to help, making it feel like a home away from home. However, the location is a bit far from the central attractions and there could be improvements in the dining variety and value for money.
This hotel has stunning rooms and excellent service, giving you a sense of luxury and comfort. However, the dining experience leaves much to be desired, especially at breakfast, which could use more variety. While the beach nearby isn't the cleanest, the hotel's exclusive beach club is a fantastic alternative. Overall, it was a lovely stay, but there were some areas that could be improved.